How to access the App?
You should install the CGA Directa App on your smartphone through the App Store or Google Play.
To enter the App you must authenticate with the same user and access key as CGA Directa.
How is authentication done in the App?
Authentication is done with the same user and access key as the CGA Directa.
Can I use the App without being registered with CGA Directa?
No, the App is available to users registered with CGA Directa.
If you are a CGA user and not yet registered, you can register here. You will need your CGA user number, value added tax (VAT), postal code if you live in Portugal, email and mobile phone number.
What technical requirements do I need to install the App?
The App is prepared for smartphones with the following operating systems:
- Android 5.0 and higher;
- iOS 11.0 and higher;
You can use biometric authentication if it is supported by your mobile device.
Can I save my access data?
Yes. An option is available on the entry screen to "Guardar dados de acesso".
In the menu "Configurações" you can disable this feature.
If I choose the option to save access data, what do I need in the next accesses?
In this situation the App presents the user field already filled in. You will need to enter your access key (the same as the CGA Directa).
If your device has the feature enabled fingerprint/touch id (access with fingerprint), you can activate it in the menu "Configurações". This way, you will only need digital printing in the next accesses.
I want to disable the saved data option, what to do?
In the menu "Configurações" you can disable the option to keep recorded access data. Selecting this option also disables access with fingerprint, if it is active.
I don't remember the user and / or access key, what to do?
In the initial authentication screen on the App you have the option to "Recuperar Acessos".