You should install the CGA Directa App on your smartphone through the App Store or Google Play.

To enter the App you must authenticate with the same user and access key as CGA Directa.

The App is prepared for smartphones with the following operating systems:

• Android 5.0 and higher;
• iOS 11.0 and higher;

You can use biometric authentication if it is supported by your mobile device.

No, the App is available to users registered with CGA Directa.

If you are a CGA user and not yet registered, you can register here.

Authentication is done with the same user and access key as the CGA Directa.

Yes. An option is available on the entry screen to "Guardar dados de acesso".

In the menu "Configurações" you can disable this feature.

In this situation the App presents the user field already filled in. You will need to enter your access key (the same as the CGA Directa).

If your device has the biometric feature enabled, you can activate it in the menu "Configurações". This way, you will only need biometric access in future uses.

In the menu "Configurações" you can disable the option to keep recorded access data. Selecting this option also disables biometric access, if it is active.

In the initial authentication screen on the App you have the option to "Recuperar acessos".

The App has a menu available where you can consult:

• User file;
• Benefits;
• Payments (last 12 months);
• Pensioner card;
• Posts.

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For additional clarification choose the subject App (Android/iOS)